We process all in-stock orders 7 days a week (excluding holidays).
We reserve the right to additional processing time if any questions or concerns regarding your order arise. We always do our best to get in touch with you via phone or email only when absolutely necessary. Please make sure you provide us with current contact information during checkout.
Any foreseen order processing delays are visibly announced directly on the affected product's page. If we are experiencing a larger than normal order volume an announcement is made via a site-wide notice.
Typically, In-stock orders placed before 11:55 PM EST will go out the next day.
Order Changes & Cancellations
Order changes or cancellations are possible. Please contact us as soon as possible and we will do our best to accommodate any changes as long as the order has not yet been shipped. Once an order has shipped, you must return the package to us prior to receiving a refund, shipping fees are not refundable.